Terms of Service โ RX PRULE
Version: 2.0 ยท Effective from: June 2026
These Terms of Service govern the commercial and operational aspects of the relationship between the user and RX PRULE, complementing โ without replacing โ the Terms of Use and Privacy Policy. Contracting or use of the service implies full acceptance of these Terms.
1. Service object
RX PRULE provides:
- Cross-platform digital media player application
- Per-device licensing system with remote validation
- Web panel for license management and source organization
- Software updates during the license term
- Operational technical support
The service does not include the supply, distribution, or sale of audiovisual content of any nature, as expressly declared in the Terms of Use.
2. Free evaluation
Every first-time registered device receives 7 days of free evaluation, with no cost and no payment method required. At the end of the period, the user freely decides whether to contract the annual license to continue.
3. Payment
Available methods: the accepted payment methods are presented on the checkout screen at the time of contracting. They may include automatic confirmation (instant) and/or manual approval upon proof submission, depending on current operational availability.
Currency and taxes: the currency, applicable taxes, and final amount are displayed at the time of contracting, considering the user's region and applicable tax rules.
Tax document: issued according to the contracted modality and tax legislation of the place of operation.
Renewal: there is no automatic charge. Renewal depends exclusively on a new statement by the user.
Security: RX PRULE does not store complete credit card data; processing is carried out through certified payment operators that maintain recognized security standards (PCI-DSS or equivalent).
4. Refund policy
- Evaluation period: free, no charge, and therefore no need for a refund
- Paid license: the user is entitled to a full refund within seven calendar days from contracting, in the following cases:
- Proven technical failure attributable to RX PRULE preventing essential use of the software
- Duplicate charge or processing error
- Right of withdrawal under applicable consumer law
- No right to refund when:
- The request results from subjective dissatisfaction without technical fault attributable to RX PRULE
- It is filed after the legal deadline
- The account has been suspended for breach of Terms
- The reported issue arises from external media sources or providers, unrelated to RX PRULE
5. Cancellation and account deletion
The user may terminate use of the service at any time, with no penalty, no commitment, and no need for justification. Definitive deletion of the account and associated data is performed upon request to the Contact channel, observing legal retention periods for tax information.
6. Technical support
- Service hours: Monday through Saturday, local business hours
- Channels: official chat on the home page, Telegram, and email listed on the Contact page
- Target response time: up to 24 business hours, with priority for critical events (full unavailability)
- Cost: support is included in the license and is not charged separately
7. Updates
Software updates are made available free of charge during the license term. Updates may be mandatory for security fixes or regulatory compliance.
8. Availability and distribution
RX PRULE is distributed as cross-platform software. Availability in each official store (Google Play, Android TV, LG webOS, Samsung Tizen, Amazon Appstore, Fire TV, and others) is subject to each platform's policies. Availability and compatibility information can be requested via the Contact channel.
Service continuity may be affected by external factors (store policies, regulatory requirements, decisions by third-party platforms), in which cases RX PRULE acts diligently to preserve user experience, without, however, being liable for restrictions imposed by third parties.
9. Institutional cooperation and intellectual property
RX PRULE cooperates with legitimate copyright holders, public authorities, and regulatory bodies, upon formal request and within the limits legally required. The formal notification procedure is described in the Terms of Use, "Notice & Takedown" section.
Intellectual property infringements attributable to the user may result in license suspension without right to refund, without prejudice to other applicable sanctions.
10. Commercial limitation of liability
The total liability of RX PRULE to the user, in any case, is limited to the amount actually paid for the license in force at the time of the triggering event. This limitation does not apply to direct damages proven to result from willful misconduct or gross negligence by RX PRULE, within the limits permitted by applicable law.
11. Amendments to these Terms
Relevant changes will be communicated at least fifteen days in advance through the application. Continued use after the effective date implies tacit acceptance.
12. Commercial contact
Questions related to billing, refunds, cancellation, invoicing, and other commercial matters should be directed to the official channels listed on the Contact page.
RX PRULE